PERCEPTIONS AND EXPERIENCES OF PATIENTS UNDERGOING DIALYSIS IN A CHARITY-RUN DIALYSIS CENTRE: A QUANTITATIVE STUDY"

7 Feb 2025 12 a.m. 12 a.m.
WCN25-AB-3367, Poster Board= FRI-276

Introduction:

Prevalence of CKD is 17.2 % in India. For ESKD HD is the most frequent RRT. Perceptions of MHD patients differs widely especially in under privileged. This study explores patient satisfaction, challenges, and perceptions regarding dialysis care in a charity-run centre.

Objective:

To explore patient perceptions, challenges, and satisfaction levels in a charity-run dialysis Centre.

Methods:

A descriptive study for the period 2018 - 2019 with 451 patients  (M - 365, F - 86) and for the period 2020 - 2021 with 647 patients  (M - 453,  F - 194) with mean age -47±12 yrs with vintage of HD 4±2.

Method of data collections involved Patient Feedback Forms distributed after the dialysis sessions along with interpersonal discussion. The aim was to understand the perceptions, challenges and satisfaction levels. The cohort included those at or below the poverty level. Participants who agreed randomly (11 dialysis Units) were selected from regular dialysis patients at a charity-run Centre. The data was analyzed to identify common themes and areas for improvement.

Results:

 

 

 

 

                  2018-2019

 

                    2020-2021

 

 

Up to Mark

 

Needs Improvement

 

Up to Mark

 

Needs Improvement

 

 

 

 

 

 

 

 

 

Quality of Care

 

94.00%

 

6.00%

 

97.00%

 

3.00%

 

 

 

 

 

 

 

 

 

Emotional Support

 

95.79%

 

4.21%

 

99.23%

 

0.77%

 

 

 

 

 

 

 

 

 

Sanitation

 

96.23%

 

3.77%

 

99.54%

 

0.46%

 

 

 

 

 

 

 

 

 

Financial Concerns

 

96.23%

 

3.77%

 

98.92%

 

1.08%

 

 

 

 

 

 

 

 

 

Facilities and Equipment

 

85.50%

 

14.41%

 

98.92%

 

1.08%

 

 

 

 

 

 

 

 

 

Feedback Mechanisms

 

100.00%

 

0.00%

 

100.00%

 

0.00%

Conclusions:

The study offers valuable insights into patient experiences at a charity-run dialysis centre, highlighting both strengths and areas for improvement.

I have no potential conflict of interest to disclose.

I did not use generative AI and AI-assisted technologies in the writing process.